Exploring the Option of Cloth Diapers

• Audience:

  1. Future parents/guardians/primary caretakers

  2. Ages: 18-55

  3. All genders

  4. Varied employment and income levels

• Business Problem:

One of the biggest choices that parents-to-be have to make is how to diaper the baby, whether to use disposable, cloth, or a combination of both. The primary goal of this course is to equip guardians to make the most informed diapering choice as well as to empower these caretakers in the rightness of their individual decisions.

Note that in this course, cloth diapering takes up much of the learning, as most parents are less familiar with cloth.

•   Solution:

By the end of this course, caretakers will be able to make an informed choice on whether cloth, paper, or a combination is the best choice for their family. Equipping and empowering parents will anchor the online parenting magazine as a trusted authority, which will lead to higher site traffic. 

• Highlights:

  1. Engaging interactive elements, such as an accordion and tabs 

  2. Assessments: information sort (ungraded), scenario-based knowledge check (ungraded), and an end-of-course quiz (graded)

  3. The bulk of the information is organized into answering FAQs, such as "How do I care for cloth diapers?".

• Additional Deliverables: 

  1. Design document

• Process:

Analysis of a recent subscriber survey revealed that guardians reported feeling mentally drained concerning how many decisions there were to make for their new babies. One of the topics that was most overwhelming to parents was whether to cloth or paper diapers. During the design process, a focus on interactive learning was a priority. Interactivity such as accordions, tabs, and sorts were created to engage the learner with new information. Assessing the effectiveness of this course was done with Kilpatrick's levels of evaluation with an end-of-course quiz.  

• Tools: 

  1. Rise

  2. Canva

Self-Care

• Audience: 

1. Crisis counselors in training (both volunteer and paid)

2. Certified crisis counselors (specifically those with less than 5 years of experience)

3. Ages 25-45

4. All genders

5. Varied employment and income levels

• Business Problem:

A counselor’s lack of self-care hinders the work of the crisis intervention organization because it affects the consistency of counselor attendance as well as performance reviews. The goal of this training is to equip crisis counselors (both paid and volunteer) to practice effective self-care in their daily routines. 

• Solution:

By the end of this course, crisis counselors will be better equipped for consistent, personalized self-care. This will make space for counselors to have less burnout. In turn, there will be an increase in attendance consistency as well as increased performance reviews. 

• Highlights:

1. Text-to-speech tools for audio

2. Assessments: knowledge check with branching scenarios, text entry reflection, scenario-based quiz

3. Information is chunked into 3 major sections: learning about self-care itself, learning how to build a self-care plan, practicing to build an individualized plan

• Additional Deliverables: 

  1. job aid

  2. planning sheet

  3.  tracking sheets (to be used during and after training)

  4. Design document

  5. Storyboard 

• Process:

After analyzing a trend of attendance inconsistencies, it was found that an increased number of dropped shifts directly correlated with increased stress levels (as self-reported by crisis counselors). A design document and a storyboard were designed to ensure engaging, informative learning. To assess the effectiveness of the course, Kilpatrick's levels of evaluation were applied, specifically levels 2 and 3 of evaluation with a scenario-based knowledge check (ungraded), a text entry reflection (ungraded), and an end-of-course quiz (graded). To track how this course led to behavior change, crisis counselors will take a survey (3 months after training) to assess their progress.

• Tools

1. Storyline

2. Canva